Online Training Module
SR7 was contracted by the Commonwealth Government to develop organisational systems and processes to manage governance of social media, to develop and implement an online training module for the agency’s employees, and to develop a ‘how to’ practical guide for its staff.
SR7 conducted an audit of social media to determine what was being said about the agency and to review the application of social media across industry sectors relevant to the agency’s work. This audit formed the ‘evidenced based’ approach to the social media activities of the agency.
The online training module developed by SR7 incorporated social media usage best practice for public servants, provided an evidenced based approach to the benefits and risks of using social media, the implications of the organisation’s social media policy and how this translates to employees in practical terms, and the steps for employees to take when setting up a social media presence.
